Soap Seconds

Ruby (Red): Olea Europaea (Olive Oil), Orbignya Oleifera Seed Oil (Babassu Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Aqua (Distilled Water), Ricinus communis Seed Oil (Castor Oil), Butyrospermum parkii (Shea Butter), Juniperus Virginia (Cedarwood Essential Oil), Lavandula Angustifolia (Lavender Essential Oil), Pogostemon Cablin Oil (Patchouli Essential Oil), (Himalayan Rhubarb), Cacao (Cocoa Powder)

Fir (Green): Olea Europaea (Olive Oil), Orbignya Oleifera Seed Oil (Babassu Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Aqua, Ricinus communis Seed Oil (Castor Oil), Butyrospermum parkii (Shea Butter), Pinus sylvestris (Pine) Leaf, Oilcitrus sinensis (Orange Essential Oil, Citrus grandis (Grapefruit Essential Oil), chlorophyllinum cupreum (Chlorella Powder), Cacao (Cocoa Powder), Activated Charcoal

Sunday (Blue): Olea Europaea (Olive Oil), Orbignya Oleifera Seed Oil (Babassu Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Aqua (Distilled Water), Ricinus communis Seed Oil (Castor Oil), Butyrospermum parkii (Shea Butter), Lavandula angustifolia (Lavender Essential Oil), Indigofera tinctoria leaf powder (Indigo Powder), Theobroma Cacao (Cocoa Powder)

Rue (Light Brown): Olea Europaea (Olive Oil), Orbignya Oleifera Seed Oil (Babassu Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Coffee, Ricinus communis Seed Oil (Castor Oil), Butyrospermum parkii (Shea Butter), Kanolin Clay, Cedrus deodora (Cedarwood)

Dream (White): Olea Europaea (Olive Oil), Orbignya Oleifera Seed Oil (Babassu Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Aqua (Distilled Water), Ricinus communis Seed Oil (Castor Oil), Butyrospermum parkii (Shea Butter), Ground Oats, Theobroma Cacao (Cocoa Powder)

Morning (Pink): Olea Europaea (Olive Oil), Orbignya Oleifera Seed Oil (Babassu Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Aqua (Distilled Water), Ricinus communis Seed Oil (Castor Oil), Butyrospermum parkii (Shea Butter), Citrus grandis (Grapefruit Essential Oil), Rubia cordifolia root powder (Madder Root), Theobroma Cacao (Cocoa Powder)

Kavik (Brown): Olea Europaea (Olive Oil), Orbignya Oleifera Seed Oil (Babassu Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Aqua (Distilled Water), Ricinus communis Seed Oil (Castor Oil), Butyrospermum parkii (Shea Butter), Styrax benzoin resin oil (Benzoin), Pogostemon cablin Oil (Patcholi), Lawsonia Inermis (Henna) Leaf Extract

Simple (White): Olea Europaea (Olive Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Aqua (Distilled Water), Theobroma Cacao (Cocoa Powder)

J'Orange (Orange): Olea Europaea (Olive Oil), Orbignya Oleifera Seed Oil (Babassu Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Aqua (Distilled Water), Ricinus communis Seed Oil (Castor Oil), Butyrospermum parkii (Shea Butter), citrus sinensis (Orange Essential Oil), Bixa Orellana Seed Extract (Anatto Seed Powder), Cacao (Cocoa Powder)

Volcano (Gray): Cocos Nucifera (Coconut Oil), Hiwa Kai (Black Hawaiian Sea Salt), Aqua (Distilled Water), Sodium Hydroxide (Lye), Olea Europaea (Olive Oil), Butyrospermum parkii (Shea Butter), Mentha Piperita (Peppermint Essential Oil), (Spearmint Essential Oil), Activated Carbon (Charcoal Powder)

Crimson (Red): Olea Europaea (Olive Oil), Orbignya Oleifera Seed Oil (Babassu Oil), Cocos Nucifera (Coconut Oil), Sodium Hydroxide, Aqua (Distilled Water), Ricinus communis Seed Oil (Castor Oil), Butyrospermum parkii (Shea Butter), Illite (French Red Clay), Mentha Piperita (Peppermint Oil), Cacao (Cocoa Powder)

Paper

Recycle or compost paper packaging.

Allow your soap to dry between uses. Store it on a self-draining soap dish or rack.

Processing Times

All orders are processed within 1-3 business days (excluding weekends, Mondays, and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. (Please check your spam folders.)

You can expect to receive your order in approximately 3-8 business days. However, depending on order size, carrier delays, and location shipping times may vary.  

Shipping Rates and Estimates

• Shipping charges for your order will be calculated and displayed at checkout. 
• We like to ship most of our packages with UPS or USPS. Note, there may be times we have to use another carrier due to shipping size or location.
• We only offer shipping to the contiguous United States.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@refillism.com with your name and order number, and we will look into it for you.

Customer service is important to us. Please Contact Us with any issues and we will work hard to make it right.

• Due to the nature of our product we do not accept returns on refill products, filled products, soaps, liquids, gels, or powders. 
• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• To start a return, you can contact us at info@refillism.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
• You can always contact us for any return question at info@refillism.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for refill products, filled products, soaps, sheets, liquids, gels, or powders. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.