Política de envío

All orders are processed within 1-2 business days (excluding weekends, Mondays, and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped (please check your spam folders).

You can expect to receive your order in approximately 3-8 business days. However, depending on order size, carrier delays, and location, shipping times may vary. Depending on order size and location, another carrier, other than USPS, may be used, and the time frame may differ.

Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. We ship most packages with UPS or USPS, but may occasionally use other carriers depending on package size or location. We only offer shipping to the contiguous United States.

How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us with a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@refillism.com with your name and order number, and we will look into it for you.

Customer Service
Customer service is important to us. Please Contact Us with any issues, and we will work hard to make it right.

Returns, Exchanges, and Refunds
Due to the nature of our products, we do not accept returns on refill products, filled products, soaps, liquids, gels, or powders. Please review our Refund, Exchange, and Return Policy for more details on our 30-day return policy, eligible items, and the steps to initiate a return or exchange.